How Tropic uses candidate.fyi

Hi Everyone

What better way to start summer than with a quick testimonial from the Head of Talent at Tropic 🌴 - a series B company that’s experiencing explosive growth and cares deeply about its candidate experience/employer brand.

James started as a customer, fell in love with the product, and then joined us as both an advisor and an investor.

He had a few things he wanted to solve:

1. Collect candidate feedback throughout the entire journey, at each stage, to get a more holistic view of the overall candidate experience. Everything he’s used in the past only collects feedback at the end of the process, which creates bias and has extremely low completion rates

2. Deliver Employer Branding content in an automated manner to keep candidates engaged throughout the interview process.

3. Just-in-time information about each stage of the interview process - who they’re meeting with, what date/time, how to prepare, etc.

candidate.fyi solved all of this for James and is now delivering close to 60% completion rates on candidate feedback.

He was used to seeing 15-25% completion rates with ATS surveys and antiquated survey tools.

Candidates are now raving about candidate.fyi to the Tropic team and see them as an innovative and forward-thinking company.

Hear James talk about how it’s been a game-changer for his team.